Secret Lair explains what Zeta Set buyers should do about missing confirmations

Secret Lair has issued an apology and buyer-support guidance after problems during The Zeta Set sale. The team says it is investigating what went wrong and has not established whether the cause was an internal systems problem or external interference.

Secret Lair has issued an apology and buyer-support guidance after problems during The Zeta Set sale. The team says it is investigating what went wrong and has not established whether the cause was an internal systems problem or external interference. Buyers who believe they placed an order but have no confirmation

after 24 hours should contact Secret Lair Customer Support. The team is also working through uncertain order states and says duplicate confirmation emails are not, by themselves, a reason for alarm. The statement promises further information once completed and failed orders have been reconciled. It does not announce a

replacement sale, a guaranteed refund programme or a confirmed technical cause. If your order remains unresolved, use the support route linked in the official statement and keep the details of your attempted purchase available. Do not treat an unconfirmed checkout as a confirmed order. Read the official announcement

Headline image: Wizards of the Coast. Promotional material supplied through the linked official source.

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